Mumbai, India – February 05, 2009: Enkay Technologies (India) Pvt. Ltd., India’s leading global converged solutions provider today announced its tie up with Noble systems, world leader in the customer contact technology arena to offer most up-to-date call center automation technologies with comprehensive and affordable solutions to the Indian market.

Noble Systems solutions allow companies to communicate more effectively with their customers via multiple channels, including inbound/outbound/blended voice, email, fax and web. This unified system includes the key software technologies that contact centers need most: Predictive dialing, Inbound contact management and ACD, IP-PBX, Self Service IVR software, CTI for intelligent screen pops, Digital Call Recording, Workforce Management and Reporting, and VoIP Support. Noble also provides seamless integration to existing corporate environments, reducing your learning curve and protecting your technology investments.

Noble Systems utilizes the latest hardware, database and telephony technologies to offer a fully open highly customizable, and scalable platform. The innovative Noble TM Solution delivers a complete customer contact solution with integrated Predictive Dialing, ACD, IVR, Messaging, and more, including distributed deployment options and the ability to unify applications to a single agent desktop. Noble Systems has designed an intuitive interface and real-time decision making tools that allow contact centers to create effective customer contact programs quickly and easily, said Mr. Reddy Annapureddy, Director, International Business Development, Noble Systems.

For more than 20 years, Noble Systems has been delivering CIM solutions that build performance and productivity, improve the quality of customer contacts, and reduce costs. The comprehensive Noble® Solution enables enhanced customer interaction, giving your company the ability to increase and control the quantity and quality of your client communications tactics.

Noble Systems is committed to integrating the most up-to-date call center automation technologies into its solutions, and was the first vendor to offer an open, scalable, fully-distributed platform. Noble's focus on applying technology advances to our suite has allowed the company to deliver a more powerful solution by continuously increasing the system's functionality. System specialists take great care to match client requests and considerations to the most current technologies, emerging with a more useful and productive product.

The result of Noble Systems' development efforts is a state-of-the-art, comprehensive, turnkey solution that allows companies to turn the call center into a true profit center. Through these revolutionary business solutions, Noble Systems has grown to a client base that supports tens of thousands of agents at more than 1,000 client sites worldwide.

Enkay Technologies ( India ) Pvt. Ltd. is India 's leading converged solutions provider. With nearly three decades of experience and tie-ups with World-Class Partners like NEC, Sharp, Lifesize, Tandberg & Honeywell, Enkay Technologies India Pvt. Ltd. has developed a world class portfolio of products and solutions comprising of IP Telephony, Contact Center, Unified Communications, Multimedia & Boardroom, Video conferencing, Security Systems & IT solutions respectively.

Enkay Technologies has offices across all major cities e.g. Mumbai, Bangalore, Delhi, Hyderabad, Ahmedabad, Pune, Chennai and Kolkata supported by a wide distribution network to cover the entire length and breadth of the country. Known for its exemplary service, Enkay is backed by over 300 employees, including 120 highly trained services and networking engineers.